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Delivered to Australia in 7–12 Business Days
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Everyday Luxury • Factory-Direct Prices
FREQUENTLY ASKED QUESTIONS
What is the shipping and order handling time?
Orders are usually processed within 7 business days. Some products, such as pre-orders and customised jewellery, may take longer. We're continuously striving to get your purchase to you sooner. However, in some unforeseen circumstances, it may take a bit longer. In such cases, we'll notify you of any delay immediately.
Why Won't You Silver Turn Black?
Our pure silver jewellery is rhodium-polished to give it a high shine and make it look like white gold. Doing so also prevents it from oxidizing and turning black. This property makes it a great buy for daily wear.
How safe is your silver jewellery to wear?
Yes. Our silver is the purest as it has been stamped for purity. It is also nickel-free, lead-free and rhodium-polished, making it super safe to wear.
What Should I Never Do While Cleaning Silver Jewellery?
Never use toothpaste to clean silver jewellery, as it is very abrasive. Never dip silver jewellery in non-certified commercial cleaning solutions even though their labels may state that they are specifically for silver jewellery. Truthfully, dipping jewellery in such cleaners may work the first few times, but after that, the jewellery may change colour and might never look the same.
What kind of stones do you use in your jewellery?
We use American Diamonds (commonly known as CZ or Cubic Zirconia) of the highest AAA quality. This makes them look just like natural diamonds. All the other coloured gemstones are man-made lab-created emeralds, lab-created rubies etc. which mimic the look of natural gemstones at the fraction of a cost.
Can I Wear The Jewellery Every Day?
Each piece is made using pure 925 silver and stamped for purity. We also keep your busy lifestyle in mind so that you can wear our jewellery for years to come. So, yes, we offer daily-wear jewellery with anti-tarnish properties. All our products come in lightweight, comfortable, allergy-free designs that also go well with all kinds of clothing styles.
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Contact Us
Call - +91 8600718666 / Email - care@ornatejewels.com
